Thank you for shopping at VS IT INFOTECH.
We value your trust and satisfaction. Please read our Return & Refund Policy carefully before making a purchase.
1. Digital Products & Services
All our products and services are digital in nature, such as software tools, website templates, scripts, and other downloadable or cloud-based items.
Once a digital product is delivered or downloaded, it cannot be returned, exchanged, or refunded, except in specific cases mentioned below.
2. Eligibility for Refund
Refunds may be considered only if:
- The digital product has not been delivered or activated within the promised time.
- The delivered product is corrupt, non-functional, or not as described (verified by our technical team).
- You have reported the issue within 48 hours of purchase through our official support email.
Please note:
- Refunds will not be issued for user errors, change of mind, or compatibility issues caused by your device or hosting environment.
- Custom services (like website design, app development, marketing, or other project-based work) are non-refundable once the work has started.
3. Support & Issue Resolution
If you face any technical issues, our support team will work to resolve them quickly.
You can contact us at:
📧 support@vsitinfotech.in
Our team may request access or additional information to verify and fix the problem before considering a refund.
4. Cancellation Policy
Orders for digital products or services cannot be canceled once the payment has been processed and product access has been granted.
5. Refund Processing
If a refund is approved:
- It will be processed within 7–10 business days to your original payment method.
- You will receive an email confirmation once the refund is initiated.
6. Contact Us
For any queries related to this policy, please contact:
VS IT INFOTECH
🌐 www.vsitinfotech.in
📧 support@vsitinfotech.in
